Unified Cloud Reviews
So, what is a cloud infrastructure?
The Cloud is comparable to the typical data center. It’s provided over the Internet with a pay-as-you-go model. The Cloud virtualizes storage, compute resources and security to provide access as needed and on-demand regardless of fluctuations in need or bursts.
Typical benefits include:
- Low maintenance
- Simple enablement of remote employees
- Standardization of distributed enterprises
- Fast deployment/ implementation
- Outsourced and managed security
Beyond the cloud! The sky is the limit!
The Cloud has successfully enabled technology inspired by science fiction movies. In the Cloud, data is referred to as “Big Data” and resides unstructured in “Data Lakes”. This data is ready to be processed by technology powered by quantum processors and neural networks. As a result, the Cloud has changed the way contact center do business with tools powered by Artificial Intelligence, Natural language and Machine learning.
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Making CCaaS and SaaS make Sense
There are more services available now than ever. Which is the right one for your business needs?
Let us help you decide!
